What Our Customers Are Saying

Project: Repair a Septic System
4.5 | 09-06-2019
My septic system’s alarm was going off Friday of the Holiday weekend, of course we got home after 5 when all the businesses were closed. I called every company in the area, and every 24 hour emergency number I could find for septic services and no one returned my call until Richard called me back Saturday morning. He told me he wasn’t working but was in the area and could stop by and look at it. He helped us out and found out that the UV bulb was dimming and not bright enough. Ordered a new light online that day, he also pointed out a couple parts that may be going bad soon and quoted us for a pump out. We will be calling him for all of our septic needs from now on! Very honest and great to work with. Thank you so much for saving us on a long weekend!
Review by Mary W. in Newbury, OH
Project: Repair a Septic System
5.0 | 08-16-2019
They did great work in a timely manner. They are nice people that know what they are doing and are reasonably priced.
Review by David D. in Willoughby, OH
Project: Pump Out a Septic Tank
5.0 | 08-15-2019
They came promptly, as promised and worked professionally and efficiently, answering all my questions. Rich really knows his business and they did a great job. I will use them again in the future and would recommend them to others.
Review by Kathleen P. in Moreland Hills, OH
Project: Pump Out a Septic Tank
5.0 | 07-01-2019
Great job, very nice and professional.
Review by Jean G. in Chardon, OH
Project: Pump Out a Septic Tank
5.0 | 04-17-2019
Excellent !! Very thorough and very friendly. Will absolutely recommend to anyone seeking septic services!
Review by Christina Z. in Chardon, OH
Project: Repair a Septic System
5.0 | 04-12-2019
Rich was on time and very professional. Explained what our problem was and corrected it in a timely manner.
Review by Thomas Y. in Warren, OH
Project: Pump Out a Septic Tank
5.0 | 04-05-2019
I was pleased with the service because: 1 the efficient job done in cleaning the tank. 2 the information they gave about my septic system.
Review by Michael P. in Perry, OH
Project: Pump Out a Septic Tank
5.0 | 04-04-2019
The team came out and did an excellent job. First time with a septic system and Rich and Nick were extremely helpful in explaining everything to me. Extremely customer focused, came to an early morning appointment exactly on time and educated me so that my system will be even more efficient and effective in the future. Definitely recommend them.
Review by Patrick L. in Chesterland, OH
Project: Pump Out a Septic Tank
5.0 | 03-27-2019
I would highly recommend using Judd septic. I am new to having a septic and they took the time to explain the septic to me and answered my questions. They arrived on time and were extremely friendly and kind and they worked quick. They also file all paperwork with the county that needs to be filed so they make it easy. THANK YOU SO MUCH!!!!
Review by Jeannine H. in Chagrin Falls, OH
Project: Pump Out a Septic Tank
5.0 | 11-15-2018
Rich is very responsive, he explained the new requirements of filing properly with the county. He also examed fields and gave me an assurance of its condition
Review by Janet F. in Chesterland, OH
Project: Repair a Septic System
5.0 | 11-15-2018
Living in a pre-Civil War home our septic system is as old as indoor plumbing. Rich explained why it needs pumped more often which alleviated fears that it needed updated prior to sewer service being installed (if that ever happens). Judd is the 3rd septic service company I have used in the last 35 years; he has all the future business.
Review by Steve B. in Brecksville, OH
Project: Pump Out a Septic Tank
5.0 | 11-15-2018
Richard was great explaining the process to me. He check all the line to make sure there was not any blockage to the tank. I would highly recommended this company.
Review by Angela H. in Olmsted Falls, OH
Project: Pump Out a Septic Tank
5.0 | 11-13-2018
I had a great experience with them! They were informative and helped me understand the process of a septic tank! I would highly recommend them to others!
Review by Stephanie Z. in North Royalton, OH
Project: Pump Out a Septic Tank
5.0 | 10-26-2018
They were prompt and fast. They were also very informative about our system and the Lake County rules/regs and very reasonably priced.
Review by Gerry P. in Perry, OH
Project: Repair a Septic System 
Highly recommend Judd Septic! Rich was great- on time, informative, and reasonably priced- Will continue to use their services in the future and if your reading this, advise you to do the same.
Review by Dennis
Project: Repair a Septic System 
Customer for Life! Rich is amazing. He answers my questions, texts and phone calls at all hours – His personal touch and care for our family can not be matched. Rich has given advice, support and expertise on our septic, well, water lines and aeration system. He has offered various options and never pushed something we did not need. I would highly recommend Judd Septic! Thank YOU!
Review by Sam Schaedler
Project: Repair a Septic System 
5.0 | 10-18-2018 
Rich from Judd Septic was great to speak to initially over the phone. He took ample time to listen to our situation and answered questions we had about the next steps to take. He was able to come out and assess a septic situation at a property my husband and I were thinking of purchasing. It is clear that he is extremely knowledgeable in this field and knows exactly what he’s looking at. He shot us straight on what he saw and was perfectly professional the whole time. He impressed me by hiking around a steep slope in the woods to confirm what he suspected of the system. He’s not afraid to dive right in and get answers. His input and information was invaluable to us and helped guide one of the biggest decisions of our lives. We only have good things to say all around about our experience with Judd Septic. We highly recommend!!
Review by Julie M. in Chardon, OH 

Project: Repair a Septic System

Rich was awesome, he was in constant contact with me even while heading out of town with family. I chose him because he did not try to up-sell me on other services. In fact, when I asked him about the other (more expensive) services recommended by other contractors, he told me I didn’t need it and was a waste to pay extra for something unnecessary. Give him a call!
Craig C. in Pepper Pike, OH, via HomeAdvisor
Project: Pump Out a Septic Tank
Gentlemen performing a professional service that is necessary and requires meticulous handling of the septic tank contents. They were dedicated to the mission. The truck worked hard too.
Review by Robert S. in Mentor, OH, via HomeAdvisor
Project: Repair a Septic System
The nicest business you will ever deal with they go out of their way.
Review by Chuck B. in Chesterland, OH, via HomeAdvisor
Project: Repair a Septic System
Rich was timely, professional and informative and provided us with the information we needed to make sound decisions for our particular circumstances. Definitely will use again – Thanks!!
Review by Karen K. in Strongsville, OH, via HomeAdvisor
Project: Repair a Septic System
We found him to be very honest in discussing all the options available to us with pros and cons. He didn’t just tell us “you need this or that and the cost will be such and such” instead he gave us the options and we decided what to try.
Review by Trudi G. in Willoughby, OH, via HomeAdvisor
Project: Pump Out a Septic Tank
Great Job. Wouldn’t have anyone else.
Review by Jack S., via HomeAdvisor
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